How it Works

To test out our live chat service for 14 days for free, click here. Within two business days, we’ll provide you a simple installation code for the live chat widget on your website. Put this code in the footer.php file on your website, or let us take care of it for you.

Then, one of our representatives will start writing a special script for your company that will engage, help, and turn qualified leads into website visitors.

After the consumer starts a conversation, one of our employees will follow the script to learn more about the customer (name, contact information and services they require, etc).

Based on a thorough FAQ (frequently asked questions) that has been authorized by clients, Live Chat employees will be able to ascertain the demands and needs of your future customers. For instance, if a visitor is in your area of expertise and needs one of the services you provide, you can provide the following:

• Provide Live Transfer (a direct phone connection from a website visitor’s chat interaction to the company) or
• Tell the client that your organization has received their enquiry and will get in touch with them as soon as possible with additional details.
• In either case, you will get an email right away with details on the lead.
• We keep an eye on your website every day of the week.
• We give you monthly lead reports and a detailed breakdown of every website traffic behaviour.