How it Works

we make your chat widget

get more leads

Process

The following steps will help you successfully integrate Live Chat with your website or your client’s website:

1. Click here to signup for a 14 day free trial to test out our Live Chat service, and within 2 business days, we will provide you with an easy installation code for the Live Chat widget on your website. Place this code in your site’s footer.php file, or we can handle this for you.

2. Our reps will then begin to write up a customized script, tailored specifically for your business, to engage, assist and convert your web visitors into qualified leads.

3. Once the customer initiates a chat, our agents will go through the script to collect information about the customer
(name, contact information & services they require, etc).

4. Live Chat agents will be able to determine your potential customers’ wants and needs, based on a detailed customer-approved FAQ (frequently asked questions). For example: the visitor is in your service area and requires services that are in your business practice area and thus offer the following:

  • Offer Live Transfer (directly connect website visitor from the chat conversation to the business via phone) or
  • Inform the customer that their inquiry has been transmitted, and a company representative will be contacting them as soon as possible with more information.
  • In any given scenario, you will receive an immediate email with information about the lead.
  • We monitor your site 24 hours a day, 7 days a week.
  • We provide you with monthly lead reports and complete activity of your website traffic.

If you have any inquiries regarding echat123 livechat and call transfer service, feel free to chat with one of our reps, call us at (514) 655-6276, or email us at info@echat123.com.

Start free LiveChat trial!

Fill out this form to get started and get a 2 week free trial; no credit card required.

    Still not convinced? Chat with one of our reps and see how it works for yourself!

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    Businesses all over the globe use eChat123 to serve their customers